One of the things we really wanted to do with ProMart 2.0 is allow a front end administrator to access all the settings, in order to change any of the text or design of the emails within the system.
When we create your site we use a generic set of email notifications and PDF templates. You are welcome to change these using standard HTML as all the PDF's and emails are generated from these templates.
We have also built in some settings to make the changing of information across all the emails a lot easier. We call these shortcode replacers and you can add as many as your need and they will replace the HTML content you define within the email manager.