The order progress system is the beating heart of ProMart 2.0. From here you can see every order on your system and see what stage it is upto. We have set up a step by step traffic light system with access to all parts of an order. Each member of your team will use this in a different way.
Below is each step of the process laid out. Each step is completed by completing a particular action. This is automatic but can also be manually moved along each of the stages.
The awaiting artwork stage is completed by uploading artwork to the job. This is usually completed at order placement where the uploaded artwork is automatically attached.
The awaiting visual stage is completed when an artwork approval is uploaded to the job. The act of Uploading a Visual for Approval
sends an email approval to the user for digital sign off.
One the proof is signed off the an approval email is sent and the purchase order and approved artwork can be sent to the supplier.
Awaiting PO Send
Once the PO has been sent the order is awaiting confirmation that the supplier has received it. The PO's have special buttons on them for the supplier to click and mark the order as received/accepted.
Awaiting Supplier Confirm
Once the supplier has clicked the link on the PO an email is sent to you and the stage is completed on order progress. You can also manually click the link or mark it as received when you get a sales order from the supplier.
Awaiting Supplier Proof
As a final check we can then sign off the order as awaiting delivery when we have signed off the supplier's proof.
Once an order is awaiting delivery we are awaiting the despatch notification from the supplier. One of the special buttons on the PO's allow your suppliers to despatch and invoice your clients for you.